Category : Business

Business

Watch Your Tone

watch your tone

Watch Your Tone

The universal acceptance of email and texting in day-to-day communication brings up a couple of major issues when it comes to tone.

The first problem is that tone is simply almost difficult to convey via email.  As a result, we are often forced to get a little “unprofessional” with it and toss in a forced smiley or frowney face emoji to let the reader know our intended tone.

My quick and dirty rule is to stick with the facts in email.  Be polite and direct.  If you feel the need to add a smiley-face in there to convey your intent, rewrite the email in a more professional manner or better yet, pick up the phone.

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Business Sales Tips

Distraction Free Sales & Selling

Distraction Free Selling

Distraction Free Selling

Distraction can occur on both sides of a sales transaction.  It is important to be mindful of this at all times during our sales process.

We’ve all been part of a phone conversation with a friend where it becomes painfully obvious that they have clearly stopped paying attention.  Whether it’s something interesting on their phone, computer, television, someone else in the room, a piece of mail, the list of distractions is endless.  This can be annoying to no end when you are having a personal conversation, but distraction can be catastrophic to a sales presentation.

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Business

Winners win. Be a winner. Act like you already won.

Winner

Winners win. Be a winner. Act like you already won.

Have a look in the mirror, what do you see? Is the person looking back at you worried about making a sale or do they just absolutely know at their core that their very next sales call is a winner?

In sales, you are always on stage. If you are not confident and don’t see every sales call, presentation or follow-up as your next satisfied customer, you need to work on your self-image.  You must be your own biggest fan.

It’s time to break it down. Why WOULD they say no to you? There are three components to this dynamic: you, the product and the client.

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